A major supermarket chain charged me a fee I hadn't agreed to, and refused to reverse it. It's a classic standoff: too small to be worth a lawyer, but big companies count on that. Most people just give up and pay.
The amount didn't justify hiring a lawyer, so I built one.
Fed the supermarket's full terms into an AI assistant I could question live
Transcribed the Hebrew customer-service calls into text I could search and quote
Cross-checked calls and contract against Israeli consumer law for the breach
Drafted the small-claims filing itself, turning weeks of research into minutes
Built to never guess or hallucinate
Stopping the AI being my cheerleader
AI tends to be sycophantic. That's not what you need from your lawyer. I built in multiple safeguards to keep the advice realistic and avoid costly mistakes.
The supermarket fought back, but the judge saw through it. He proposed a settlement, and they eventually agreed.
This was built for a single real dispute, but continues to provide useful advice. Happy to talk through exactly how it was put together.